Innovative app - A Multi-Platform Solution for Local Commerce

The objectives: Connecting Customers with Local Businesses

Achil is a platform entirely dedicated to the sale of products from Morteau – France local brands. Based on the operation of Click & Collect, Achil aimed to:

• Benefit Customers: Provide a user-friendly way for customers to discover and purchase local products online, with the convenience of picking up orders from their preferred merchants in Morteau
• Enable Merchants: Offer local businesses in Morteau an additional sales channel, tools to enhance customer relationships, and streamlined order management processes to improve efficiency.

Challenges: Building a Multi-Platform Solution for Seamless Commerce

Developing four distinct applications with specific requirements:

• Customer App (Android & iOS): For browsing products, placing orders, and managing accounts.
• Merchant App (Android & iOS): For receiving orders, managing inventory, and interacting with customers.
• Shop Management App (Tablet): Optimized for in-store use by staff to manage orders, track inventory, and fulfill orders efficiently.
• Back-office Solution: A comprehensive web-based platform for administrators to manage the marketplace, merchants, and overall system operations.

Solutions: A Hybrid Architecture for Optimal Performance and Scalability

To address these challenges, a hybrid architecture was implemented:

• Frontend: Flutter was used for the customer-facing mobile apps, while React JS powered the customer and merchant websites, ensuring a consistent and engaging user experience across devices.
• Backend: Sylius and API Platform were chosen as the e-commerce middleware, providing a robust foundation for product management, order processing, and customer data management.
• Infrastructure: AWS was selected as the hosting provider with a MySQL database, ensuring scalability, reliability, and efficient data management.

Results: A Fully Integrated Platform Driving Sales and Efficiency

The project successfully delivered a fully integrated platform with four key applications:

• Customer Mobile App/Website: Provides a seamless ordering experience with features like recipe customization, flexible delivery options (Click & Collect, Drive), and real-time order tracking.
• Shop Dashboard App (Tablet): Empowers shop staff with real-time order updates, order prioritization features, and efficient ingredient management tools.
• Shop Manager Web Portal: Offers comprehensive tools for managing product listings, tracking financial performance, defining delivery zones, and more.
• Administrator Portal: Provides administrators with powerful platform-wide control, including financial management, merchant management, and system configuration.

This collaborative effort, involving a global team of developers, designers, and project managers, resulted in a revolutionized user experience for both customers and merchants, positioning Achil as a leader in supporting local businesses in Morteau.